Julia Harris

Mother of two, Julia Harris, is managing director of The Housekeeper Company and responsible for client liaison. She set up North West Childcare in 1999 when she was disappointed with the quality of agency she encountered in her own search for a nanny for her sons.

The success of her expanding company, and ongoing contact with client families, led to the identification of another gap in the domestic workers? market ? quality housekeeping and household management professionals. As a result of increased demand for this aspect of the business, The Housekeeper Company was ?born? in 2004.

Following widespread demand from delighted Housekeeper Company clients across London, Julia subsequently launched the Childcare Recruitment Company, which has gone on to emulate the success of its northern counterpart providing first class childcare for families. Currently involved in lobbying issues relating to domestic workers, Julia and colleagues have recently contributed to a BBC documentary on the subject.

Julia is a passionate advocate for families’ rights to quality and flexible childcare and is currently campaigning for the introduction of regulation of all nanny agencies in England. She has advised Granada Media on a Coronation Street storyline involving nannies and her expert views on childcare have featured in the national press.

As Julia explains, she has found herself in a similar situation to most of her client families and instinctively knows the best housekeeping or childcare solution to recommend: 'As a mother myself, I know exactly what I?d want for my own children and my own home ? and I instinctively apply those same rules for my clients.'

Pia Goldsack

Known as a "mother hen" to hundreds of Filipino women living the UK, former teacher, Pia Goldsack, has been successfully recruiting Filipino housekeepers for British families since 1992.

While Julia handles the client side of the business, Pia concentrates on sourcing applicants and helping to resolve any problems they may have. Her care and concern for her candidates runs far deeper than in a conventional candidate-agency relationship. Pia is also a regular contributor to the Filipino Observer, with her friendly, practical advice for Filipino housekeepers.

Jayne Maxwell

For many of our clients, customer services specialist Jayne Maxwell is the first point of contact.

Jayne has been with the company since 2002 and her friendly and approachable manner inspires confidence in prospective clients. As our office manager, Jayne’s efficiency, attention to detail and administrative skills are second to none.

Whatever the query, Jayne is on hand to take time to listen. She’s also a mother and believes that her experience as a parent helps her to relate to the needs of clients.

Joan McPhee

Client liaison assistant, Joan McPhee, is an integral part of the Team and is on hand to assist with any questions or enquiries that may arise.

Her experience in customer service, administration and sales has proved a big help in her role within the business. Joan is a mother and grandmother and her cheery and outgoing personality make contacting the Company a pleasure.

Marylord Jones

Marylord Jones, who prefers to be known as "Lot", is based in the London office to assist Pia Goldsack, offering back up support, and liaising with the team at Head Office.

Lot’s background in IT, along with her sales and marketing experience, make her an exceptional office assistant and team player.

Lot is not only there to ensure that the London office runs professionally and efficiently, she is also available to provide moral support and assistance to the applicants.